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A publication of the Association of California School Administrators
A publication of the Association of California School Administrators
Reseeding your culture to grow a new better

To advance student achievement, we need to look below the surface

By Suzette Lovely | September | October 2024
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Everyone is influenced by their work environment. At the same time, individual actions shape the environment in which we work. The rhythm and flow of the workday affects our commitment, productivity, motivation and mental well-being.
Culture is the DNA of the workplace. History, rituals, boundaries and beliefs determine how things are done. The pandemic taught us endless lessons about dealing with unprecedented events. History was upended. Rituals disappeared. Boundaries were erased. Beliefs changed. Untangling the knots ignited by the lockdown continues to impact our learning communities today. For many educators, moving forward has proven easier said than done.
The culture made us do it Sociologists have long recognized the importance of school culture. But it wasn’t until the late 1970s when Harvard scholar Ron Edmonds uncovered a direct link between culture and achievement. In describing a safe and orderly climate conducive to learning, Edmonds wrote, “[A] school’s atmosphere is orderly without being rigid, quiet without being oppressive, and generally conducive to the business at hand” (Jerald, 2006).
Following the 1999 release of “Shaping School Culture,” the topic became mainstream in education circles. In their bestselling book, Deal and Peterson made a compelling case that school reforms would continue to fail unless leaders examined ways to use stories, rituals, traditions and other vital elements to create caring and purposeful work environments. Over time, a rich sense of history, positive beliefs and assumptions about the potential of all learners, collective action, shared responsibility, a widely held sense of respect, rituals that reinforce cultural values and celebrations of success have come to symbolize affirming school cultures.
Since COVID-19, how many of us have taken the time to reseed our culture to grow a “new better?” Schools that are thriving have kept their teachers connected to a meaningful purpose and each other. And we know that an engaged and motivated staff leads to better student outcomes. However, engagement doesn’t happen naturally. In America, we function in a world of telling and selling. Logic and linear thinking are used to make our point and then get to work on what needs doing. Teachers have a mere 180 days each year to affect the lives of a student. Direct communication is considered the best and quickest way to teach what needs to be taught and test what needs to be tested.
Inside the lily pond To drive instructional practices that put students in a better position to achieve, principals have to look beyond what’s quick or easy. Foremost scholar Edgar Schein suggests that cultures operate on many levels. On the surface, it’s “how we do things around here.” But, for a staff to row together, one must go deeper.
Schein suggests that culturally driven practices should be viewed as a lily pond. “How we do things here” is the surface level. It’s all the leaves, starry flowers and aquatic tranquility of the top of the pond. But the explanation of why people do things a particular way requires us to look at the root system: What’s feeding the plants and flowers? What’s the history of the pond? And who planted what? Without probing at the reasons why teachers do things a certain way, principals maintain only a superficial view of instructional practices without understanding the underwater creatures and nutrients that are feeding them.
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For a deeper dive, principals should ask and answer two questions: 1) What elements of the teaching culture am I most concerned about? and 2) What instructional problem or practice am I hoping to fix? Once the problem is clearly defined, a third question can be posed: 3) Given what’s not working (e.g., the problem), what parts of our work culture will help us solve it and what parts of the culture will hinder solving it? Rather than focus on the bottomless pit of cultural change, leaders are better served by recognizing the dynamic relationship between the lovely lilies at the top of the pond and the changing ecosystem below the waterline.
Beyond the culture of nice Cultural change is a conflict-inducing endeavor. It requires moving beyond the proverbial culture of nice to more courageous, thoughtful and deliberate conversations. Yet, educators have a hard time resisting pressure from peers or saying uncomfortable things. The majority of teachers and administrators were schooled in an era of conformity. Moreover, policies of compliance and consequences are a mainstay of the American education system.
Without insight and perspective to know when to push back, our schools will struggle to remain instructionally relevant. Companies like Blockbuster, Blackberry and MySpace all had winning formulas during their heyday but failed to update their change strategy until it was too late. Conversely, UPS, Levi Strauss and Coca-Cola are still around more than a century after being founded. These organizations continue to invest heavily in the business and social dimensions of workplace culture and relationships.
Growing a “new better" calls for less focus on the idea of cultural change and more focus on the essential elements that need attention: changing behavior, changing how we view learners, changing how we treat one another, changing how we solve problems, changing how we collaborate, etc. In essence, what creatures and nutrients are feeding your pond? Forcing specificity in the conversations will push staff members beyond the culture of nice.
Sociologists have long recognized the importance of school culture. But it wasn’t until the late 1970s when Harvard scholar Ron Edmonds uncovered a direct link between culture and achievement.
Seven steps to reseed your pond A healthy workday flow helps teachers maintain their sanity, contributes to a positive instructional environment for students and allows people to grow more comfortable sharing their concerns. Consider seven steps to dredge the sediments and reseed your pond. 1. Talk straight: It’s important to tell people the truth even when the news isn’t good. Call things what they are. Use simple language. Also, share where you stand on a particular issue or decision. Blaming the district office or external forces erodes trust and confidence in your ability to lead. Stay out of the spin zone and own the things you need to own. 2. Right wrongs: When you’ve made a mistake, apologize quickly. Do what you need to do to make things right. Show humility. Avoid avoidance. Forgive yourself and be forgiving of others who you believe have wronged you. 3. Get better: Ask for feedback and then act on the feedback you receive. Take risks. Make it OK for others to do the same. When teachers see you learning and refining your own skills, it builds their confidence in your ability to lead. 4. Rethink your thinking: Don’t assume what you know today is sufficient for tomorrow. Avoid the trappings of experience and success. The best leaders doubt what they know, become curious about what they don’t know, update their views based on new data and refuse to let ideologies become ideas (Grant, 2021). 5. Question assumptions: Ask teachers to make a list of all their assumptions relative to a “cultural” problem. Go through each assumption and have people provide evidence that proves this assumption to be true. If there’s no concurrence on the evidence, cross the assumption off the list and replace it with a more accurate version. 6. Play for impact: Figure out the real job that needs to be done to grow a “new better.” Take the lead. Adapt and pivot as you go. Make heavy demands on teachers feel lighter. Amplify team talents. Play with passion. 7. Keep commitments: Tell people what you’re going to do, then do it. At the same time, don’t overcommit. When you overcommit it’s difficult to honor your promises. Make follow through and follow up a habit. Trust is built when your audio matches your video. Workplace culture is not a solid state of matter. Rather, it’s a living, breathing ecosystem that occupies space with invisible volume and particles. School cultures can be shaped, but not changed. Instructional transformations are especially messy because they’re in a constant state of “not yet.” Implementing new programs, creating a new course, lowering class size, or hiring more staff may feel like a “cultural” solution, but historically have proven to be temporary fixes. Perfection is not part of the lily pond mindset. Any reseeding you do as a leader must be an adaptive process that happens below the waterline. References Deal, T. & Peterson, K. (1999). Shaping school culture. The heart of leadership. Jossey Bass: New Jersey. Grant, A. (2021). Think again: The power of knowing what you don’t know. Viking Press: New York. Jerald, C. (2006). School culture: The hidden curriculum. Issue Brief. Center for Comprehensive Reform and Improvement. Washington D.C. Kuppler, T. (2014). Culture Fundamentals from Edgar Schein. www.youtube.com/watch?v=4Fw5H7GWzog. Suzette Lovely, Ed.D., is a former superintendent, author, executive coach and search advisor. She is an instructor in ACSA’s Leadership Institute and a managing director with Education Support Group, a subdivision of the law firm Atkinson, Andelsen, Loya, Ruud and Romo.
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