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A publication of the Association of California School Administrators
A publication of the Association of California School Administrators

Reaching students before a crisis

How systems alignment creates the conditions for truly safe schools

By Kiersten Reno-Frausto and Dr. Gail Angus | November | December 2026
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School safety cannot be achieved solely by securing the facility and crisis response protocols alone. True safety requires proactive, preventative, and responsive systems that identify and address students in need at the earliest possible level — before escalation, before crisis, before harm.
Districts have invested heavily in security measures to keep harm out of schools. Single point of entry. Fencing. Security cameras. Security staff, SROs, lockdown protocols, and threat assessment teams. These are systems for when a crisis stems from external threats. While these do matter, what systems are in place to support student-driven risk? The school violence prevention research is clear that early identification and coordinated intervention are the most effective safety tools available to us (National Threat Assessment Center, 2021; National Threat Assessment Center & PBIS Center, 2025). The gap in most districts isn’t resources or intentions; it’s alignment.
Let’s explore this through Jordan’s experience.
You just received a message: Jordan, a seventh grader, is in the counselor’s office after threatening two students. Jordan wasn’t on your radar until two weeks ago, when a fight broke out during PE. You remember how calmly this student sat as you pulled up their records.
Four weeks prior, Jordan’s attendance started slipping. The attendance clerk called home. You think, good, that system worked. The next week, an office referral connected Jordan to the behavior intervention team. The week after, a teacher brought declining grades to the RtI Team.
Every system did its job, and today, the threat assessment process caught Jordan before harm was done.
But what no one noticed is that it all started at the same time.
Jordan is now involved in five separate systems, each responding to one piece. The RtI team wasn’t aware of the office referral. The behavior team didn’t know about the fight. No one connected the attendance slip, the grade decline, or the behavior change. No one knew what the family told the attendance clerk. No one asked the most important question until it was almost too late: What is happening with Jordan?
Here is the key question for you: Can a struggling student get what they need before first escalating into imploding or exploding crisis behavior, or do they fall through the gaps?
When systems operate in silos, students like Jordan become visible only when they can no longer be ignored. That is not safety; it is crisis management dressed up as a prevention strategy.
What misalignment actually looks like Misalignment doesn’t announce itself. It hides in the space between well-meaning people doing their jobs well, but in silos.
The counselor is aware of the family crisis. The SEL team knows about the negative self-reporting on the last screener. The attendance clerk knows Mom stopped answering the phone. The RtI Team is tracking the grade decline. The behavior intervention team is responding to the referral. The administrator is tracking all of this while managing the schedule change, the parent complaint, and the budget revision due Friday.
Everyone has a piece of Jordan. But nobody has Jordan — the whole student.
This is the structural reality in most districts. Not because people don’t care, but because systems were built to respond to specific triggers rather than to see the whole student. Attendance systems flag absences. Discipline systems track referrals. Academic systems monitor grades. Each system does exactly what it was designed to do, but they weren’t designed to talk to each other.
This isn’t only an efficiency problem — it is a safety problem. When data lives in silos, early warning signs go unnoticed, not because they weren’t seen, but because no one was positioned to connect them (U.S. Department of Education, 2014). When PBIS, RtI, and attendance teams operate without shared language or shared meetings, students who need both academic and behavioral support fall between the structures meant to catch them (Cowan et al., 2013). When communication breaks down between school and family, the insight that might have changed Jordan’s trajectory remains trapped in separate conversations, never reaching the people who could act on it.
Fragmented systems don’t usually fail all at once. They fail quietly, one missed connection at a time. By the time Jordan is sitting in the counselor’s office after threatening two classmates, the crisis feels sudden. In reality, it has been building for weeks, hidden in the gaps between disconnected systems.
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Attendance systems flag absences. Discipline systems track referrals. Academic systems monitor grades. Each system does exactly what it was designed to do, but they weren’t designed to talk to each other.
Systems alignment as safety infrastructure If misalignment is the problem, alignment is the intervention, and it has to be intentional, structural, and led from the top.
Systems alignment is not a new program or another meeting. It is the intentional integration of existing systems — ensuring people, data, communication, and decision-making are oriented around a shared purpose. When leaders commit to this integration, they begin asking a different set of questions about governance, communication, data, tiered supports, and roles and responsibilities — not as a compliance checklist, but as a diagnostic lens that reveals the gaps well-meaning people often can’t see from inside their own silo.
The breakdowns occur at the handoff points, the moments when information should move from one team to another, when a concern should trigger a coordinated response, or when a family’s insight should reach the people positioned to act on it. These are the moments where students like Jordan get lost.
Addressing those breakdowns requires leaders to examine some uncomfortable questions:
  • When one system identifies a concern, what is the process for notifying the teams that need to know?
  • Are your tiered support teams (PBIS, RtI, attendance, counseling, etc.) operating from a shared understanding of each student, or are they operating from parallel versions of the same story?
  • When a family shares critical information with one staff member, how does that information reach the rest of the team?
These are not resource questions. They are governance and communication questions. And ultimately, they are safety questions.
That is preventive safety infrastructure. Not another camera. Not another protocol binder. A system that sees the whole student, connects the right people at the right time, and responds before a crisis ever has the chance to unfold.
What it looks like when it works Shifting from fragmented systems to aligned ones doesn’t happen overnight, but it doesn’t require starting from scratch. The transformation begins with a question leadership commits to asking consistently: Are our systems integrated so we see every student and catch those who need support?
Following the return to in-person learning after the pandemic, Riverside Unified School District (RUSD) realized that students, families, and staff were carrying unprecedented levels of stress and trauma. They knew that unless students felt emotionally safe and supported, academic growth would remain out of reach. Guided by the principle that “you cannot intervene your way out of a Tier 1 (classroom-wide) problem,” RUSD embarked on a clear, five-year journey to identify, strengthen, and integrate its supports into one system.
Breaking down the walls To make sure staff weren’t working in isolation across a large district, RUSD made two key changes:
1. Cross-functional school teams: At every school site, a unified team was created that included classroom teachers, counselors, intervention specialists, and instructional coaches. Instead of looking at test scores or discipline records separately, these teams looked at the whole student profile — academics, behavior, attendance, and social-emotional wellness together — using a simple four-step framework: Analyze. Plan. Act. Reflect.
2. Bringing district departments together: District leaders brought together curriculum, special education, English language learning, and student support departments for regular meetings. This ensured that every department shared the same goals and delivered a consistent message to schools and families.
The results By catching attendance and social-emotional needs early alongside classroom data, RUSD shifted from reacting to crises to providing early support. Disciplinary referrals dropped by almost a third, and suspension rates on the California School Dashboard declined steadily across the entire district, with the most significant improvements seen among students with disabilities (1.3 percent decrease) and homeless (0.9 percent decrease). Additionally, RUSD looks at more than just student data, they also look at other system data like personnel data, staff feedback, and needs assessments to determine needed support. In fact, recently, it became clear that adults needed more skills and resources in responding to student crisis. Luckily, systems were in place, and support was quickly activated and professional learning content developed and delivered by the Student Services Division in collaboration with Instructional Services and Personnel. Five years ago, this would not have been possible.
A practical roadmap for school and district leaders
Districts looking to build a proactive, caring safety net can start with these fundamental steps:
1. Focus first on Tier 1 support: Real safety starts with strong daily connections in the classroom. Ensure universal expectations and social-emotional supports are active in every room.
2. Treat connection as a governance priority: System alignment isn’t just a collection of extra committees; it is an executive commitment to how a school district communicates, makes decisions, and shares responsibility.
3. Smooth out the handoff points: Take a close look at how information flows between departments (e.g., from the attendance office to the counselor, or from discipline to academic intervention). Make those handoffs simple, smooth, and automatic.
4. Speak a common language: Ensure teachers, counselors, and administrators use shared, accessible terms so a student’s needs are understood the same way by everyone on the team.
5. Journey with a thought-partner: Work with someone outside of your organization who understands systems and can point out blind-spots.
6. Be patient and stay the course: Systemic change is a journey, not a destination. A clear, multi-year plan builds trust among staff, students, and families over time.
A call to action for leaders You already have the systems and the people. During your next leadership team meeting, consider these questions honestly:
  • When multiple systems identify concerns about the same student (attendance, behavior, academics, social-emotional), is there a protocol to bring that information into one conversation?
  • Who has both the responsibility and authority to ask, “What do we know collectively about this student?”
  • How long would it take your systems to identify a student like Jordan, whose needs are real and escalating, but who hasn’t yet triggered a formal response?
  • When did your leadership team last examine not just whether each system is functioning, but whether they are functioning together?
The students most at risk are rarely invisible. They are seen by the attendance clerk, the counselor, the RtI team, the behavior interventionist, and the teacher who stays after class. What makes them vulnerable is not that no one noticed. There was no system in place to connect what everyone noticed into a shared understanding.
Building safety from the inside out Think back to Jordan.
In one version, Jordan sits across from you after threatening two classmates, and everyone is surprised. Not because they weren’t paying attention. Not because they didn’t care. But because the systems were never designed to see the whole situation.
In another version, someone connects the dots three weeks earlier. The attendance slips, the declining grades, the behavior referral, the negative SEL screener, and they all come together in the same conversation, at the same table, with the right people asking: What is happening with Jordan, and what are we going to do together?
Same student. Same people. Same systems. Different architecture.
That is what aligned systems make possible. Not perfection. Not the elimination of every crisis. But a school where struggling students are more likely to be seen before they reach a breaking point, and where the safety net is woven tightly enough that fewer students fall through.
That kind of safety doesn’t start with a camera or a lockdown drill.

It starts with your systems.
References
  • Cowan, K. C., Vaillancourt, K., Rossen, E., & Pollitt, K. (2013). A framework for safe and successful schools [Brief]. National Association of School Psychologists.
  • National Threat Assessment Center. (2018). Enhancing school safety using a threat assessment model: An operational guide for preventing targeted school violence. U.S. Secret Service, Department of Homeland Security.
  • National Threat Assessment Center. (2021). Averting targeted school violence: A U.S. Secret Service analysis of plots against schools. U.S. Secret Service, Department of Homeland Security.
  • National Threat Assessment Center & Center on Positive Behavioral Interventions and Supports. (2025). Aligning behavioral threat assessment and management with a multi-tiered system of support: Building a continuum of prevention and intervention.
  • U.S. Department of Education. (2014). Guiding principles: A resource guide for improving school climate and discipline. U.S. Department of Education.
Kiersten Reno-Frausto is Director V, MTSS and Inclusive Practice, at Riverside Unified School District. Gail Angus, Ed.D., is founder & CEO of NavigatED LLC, a system strategist and consultant.