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A publication of the Association of California School Administrators
A publication of the Association of California School Administrators

Designing for promise

Reimagining systems for multilingual learners

By Claudia Ardon‑Diaz | May | June 2026
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“Frankie? Oh, yeah. She’s the one in the back row,” her biology teacher said, with the kind of easy shrug that suggests a student is doing just fine. It’s a response we have all heard: an invisible student, often categorized as a “good kid.” Academically protected, yet quietly unchallenged. But when we asked a few simple questions, we realized that Frankie wasn’t just sitting there. She was cultivating.
Her hands, stained at the cuticles from morning work in the soil, contrasted sharply with the crisp white notebook paper. Frankie was a sophomore with a sharp intellect and a focused determination. Initially, her stillness could be mistaken for shyness, but she transformed when telling us her story. Frankie didn’t just want to go to college; she had a self-created roadmap.
Frankie shared of becoming an agronomist, blending her passion for sustainable land use to help provide healthy foods to low-income communities. She also shared a vulnerability that should haunt every leader. She felt the vast, silent distance between her desk and the whiteboard.
“My teachers don’t really know me,” she said. “They don’t know my strengths. They don’t know my story. They see that I am learning English, and they think that language is all I am learning. They don’t know that I love science and that there are some lessons I could teach myself.”
The more we learned about the experiences of our English learners, it was evident that something had to change with our approach — and we could no longer unsee it.
Frankie’s experience highlighted systemic barriers, prompting a districtwide examination of how multilingual learners were served. Across our district, multilingualism functioned as a proxy for academic risk, and students were inadvertently steered away from advanced learning opportunities that aligned with their aspirations.
It began with an audit After reviewing and being dissatisfied with some of our data, we began to address the challenge through a districtwide English Language Development audit that included classroom observations, course and schedule analysis, curriculum review, reclassification data, and empathy interviews with students, teachers, principals, and assistant principals.
Here’s what we learned:
1. Key finding: Students were ready to share their experience & provide feedback. Every administrator shadowed an English learner and conducted an empathy interview. The result of these conversations were astounding. Multilingual learners consistently described feeling underestimated, unmotivated, over-supported, and under-challenged. They were also remarkably forthcoming, providing insights that directly informed systemic changes.
Key shift: Centering student voice
Student voice is now integrated into decision-making. Empathy interviews are now embedded in site reflection cycles, planning meetings, and instructional design. Their feedback is documented and shared with staff to ensure instructional decisions were grounded in the lived experience of learners.
2. Key finding: Commitment was not the problem, the challenge was the lack of clarity. Teachers, principals, and assistant principals demonstrated deep care and a strong desire to serve multilingual learners well. While they had all done a substantial amount of work, the work was unaligned and siloed. However, without a shared instructional framework, that commitment resulted in wide implementation.
Key shift: Creating shared clarity for students and staff.
We established a districtwide English Language Development instructional framework. This framework defines course sequences, student enter and exit criteria, and instructional materials across all sites. It ensures coherence, accountability, and consistency in teaching and learning for multilingual learners, so that all students experience high-quality instruction aligned to district standards. Feedback sessions were held and a pathway was created with the involvement of the students, teachers, administrators and parents who would be impacted.
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Through this pathway, all English learners from third to 12th grade participate in a presentation where they learn about being a multilingual student, the reclassification process, and the ELPAC exam, and receive assistance in goal setting. Clarity is the objective. Additionally, we added Advancement Via Individual Determination (AVID) strategies to help students stay organized, motivated, and challenged.
3. Key finding: Course variation created inequity, not personalization.
Across VUSD, ELD courses carried different names, used different materials, and followed different expectations. While often well-intentioned, this variability led to confusion for students and families and inconsistent outcomes across sites. This was also a challenge when conducting professional learning.
Key shift: Standardizing courses and materials
We have reduced variability by standardizing courses and instructional materials. A guaranteed and viable curriculum was created with common pacing guides, thematic units, and proficiency benchmarks. This ensures that every multilingual learner receives consistent access to rigorous instruction, regardless of site. This continues to ensure that every student is receiving the support they need. If a student is not making progress, the team can quickly understand how to support the student and teacher without spending time trying to understand the materials and curriculum used.
4. Key finding: Language was seen as a risk, rather than an asset. The audit revealed a persistent deficit lens. Multilingualism was often viewed as something to remediate before students could access advanced learning, rather than as an asset to be leveraged alongside rigorous content. If language status determines access, then reclassification becomes a ceiling instead of a bridge.
Key shift: Reframing multilingualism as an asset We shifted our perspective to see multilingualism not as a challenge to overcome, but as a powerful academic strength. High expectations are now applied to every student, and their linguistic skills are recognized and celebrated. Our annual Multilingual Celebration honors students’ language accomplishments: reclassified students receive distinctive medals worn proudly at graduation, and students who earn the Seal of Biliteracy are recognized with a golden cord, symbolizing their exceptional achievement and bilingual mastery.
5. Key finding: Professional learning was informative but not transformative. Professional learning occurred, but there was a clear gap between theory and practice. While staff participated in professional learning, much of it remained conceptual. Teachers reported understanding strategies in theory but lacked structures for implementation, observation, and feedback.
Key shift: Action-oriented professional learning We moved away from “sit-and-get” sessions. Instead, we utilized Plan-Do-Study-Act (PDSA) Cycles:
Plan: Identify a strategy. Do: Implement in the classroom within seven days. Study: Use immediate feedback and student data.
Act: Refine the practice for the next cycle. Research states that if teachers do not implement professional learning right away, the chances of implementing it later are miniscule. We redesigned professional learning to be action-based. Using rapid PDSA cycles, teachers practiced strategies, implemented them in the classroom within a week, received immediate feedback, and refined their practice. This continuous improvement model ensures professional learning translates directly to measurable student outcomes. Each designated ELD teacher participates in a minimum of one coaching PDSA cycle every quarter.
From story to system: Designing for acceleration Our system was producing students who were highly capable, deeply motivated, and quietly overlooked, this was not an isolated oversight. It was structural. As a district, we had to ask ourselves a harder question: What would it look like if our systems were designed to recognize promise instead of risk? The answer required more than compassion. It required strategy.
As we engaged deeply with research, the connections between English Language Development, AVID, Advanced Learning, Advanced Placement, and Dual Enrollment became clear. Our work advanced the district’s core commitments by ensuring that multilingual learners were seen not as students in need of remediation, but as advanced learners with the potential to accelerate.
The audit gave us a clear picture of where our systems were supporting multilingual learners and where they were falling short. Rather than letting the findings sit on a report, we used them to guide concrete actions that directly impact student learning and experience.
When we lead with promise rather than risk, students do more than meet expectations. They exceed them.
The impact: Proving the promise The results of this intentional work were profound. Visalia Unified School District more than tripled its reclassification numbers, moving from a historical average of 250 students to 856 students reclassified. This was not simply a data point on a dashboard; it represented 856 individual stories of barriers being removed. By standardizing expectations and clarifying the path, we did not help students succeed so much as remove the obstacles that had been standing in their way.
These outcomes compelled us to reflect not only on what worked, but why it worked. The 300 percent increase in reclassification revealed a fundamental truth: students consistently rise to the level of expectation when that expectation is high, explicit, and supported by a coherent system. We shifted away from a support-only mindset and toward one grounded in academic empowerment.
The most compelling evidence of this approach lies in our outcomes beyond reclassification. Once students were reclassified, they didn’t just catch up; they excelled. Our data shows that reclassified English Learners outperform their English-only peers on the CAASPP. This result fundamentally shifted our district’s guiding question from how do we help them succeed to how do we replicate their success.
From the ‘back row’ to ‘front and center’ While reclassifying 856 students in a single year represents a significant milestone, it is not the final goal. For at-promise students, reclassification is the key that unlocks access to advanced coursework and long-term career pathways. It is a beginning, not an endpoint. Our next steps focus on ensuring these students are consistently seen and served as the advanced learners they already are.
Frankie’s journey from the back row to front and center in the science pipeline is not just a personal success; it is proof of concept for our entire district. By removing systemic gatekeeping and replacing it with a coherent ELD pathway and AVID strategies, we ensured that her dream of becoming an agronomist was no longer deferred by her status as a newcomer.
Our commitment to students like Frankie is guided by a clear belief: Reclassification is not a finish line, but a starting point. As we move forward, we are intentionally designing systems that expand opportunities and sustain student success.
Expand Dual Language Immersion programs: Through this expansion, we are not only supporting students — we are reshaping how our community views multilingualism. VUSD affirms and leverages the linguistic assets students bring, recognizing bilingualism as a lasting academic advantage, not a transitional phase to outgrow. Prioritizing Advanced Placement and Dual Enrollment: In partnership with our counseling teams, we are ensuring that English learners are intentionally prioritized for Advanced Placement and Dual Enrollment opportunities, recognizing them as the high-achieving learners they have always been.
Implementing an International Baccalaureate Pathway: We are developing an International Baccalaureate program to provide at-promise students with access to a globally recognized, high-rigor curriculum aligned to their advanced potential.
The story of Frankie, and of the 856 students who transformed their academic identities this year, affirms a powerful truth: When we lead with promise rather than risk, students do more than meet expectations. They exceed them. Frankie still sometimes sits in the back row. But now, when she does, it is by choice, not because the system placed her there. She is seen. She is challenged. And she is cultivating a future that once sat just out of reach. When systems are designed to recognize promise, the back row no longer holds students back. It becomes simply another place where brilliance begins.
References Green, K. (2020, January 16). Why coaching works best to grow educators. engage2learn. https://engage2learn.org/blog/2020/01/16/why-coaching-works

Claudia Ardon-Diaz is the director, Multilingualism & Advanced Learning, at Visalia Unified School District.
District replication checklist: Supporting multilingual learners
Based on our audit insights, the following actions provide a roadmap for districts aiming to recognize and accelerate multilingual learners.
Goal: Turn audit insights into actionable, systemic change to recognize and accelerate multilingual learners.
1. Center student voice
  • Calendar Multilingual student shadowing and empathy interviews of multilingual learners.
  • Create Student Shadowing protocol and interview questions that will be used throughout the district.
  • Embed student input in course placement, instructional design, and site reflection cycles.
  • Document and share insights with staff, counselors, and administrators. Record when possible, hearing straight from the student is powerful.
2. Create shared clarity across students and staff
  • Develop a districtwide ELD instructional framework (course sequences, placement criteria, instructional materials).
  • Define roles and responsibilities for principals, APs, teachers, counselors and students.
  • Share frameworks transparently with staff, students, and families.
3. Standardize curriculum and courses
  • Align designated ELD courses with guaranteed and viable curriculum.
  • Standardize course names, materials, pacing guides, and proficiency benchmarks.
  • Conduct classroom observations to ensure consistent implementation.
4. Reframe multilingualism as an asset
  • Celebrate language accomplishments with annual Multilingual Recognition events.
  • Recognize reclassified students and Seal of Biliteracy recipients.
  • Highlight other language programs: Heritage, Dual Language Immersion programs demonstrating high achievement.
  • Train staff to see multilingual learners as advanced learners.
5. Implement action-oriented professional learning
  • Use rapid Plan-Do-Study-Act (PDSA) cycles for classroom strategy implementation.
  • Connect professional learning directly to classroom practice within 1–2 weeks.
  • Continuously refine strategies based on observations and student outcomes. Make the work actionable.
6. Track outcomes and celebrate success
  • Monitor reclassification and academic performance (CAASPP, course grades, pathway access).
  • Publicly celebrate student achievement (ceremonies, awards, recognition).
  • Use results to refine systems, curriculum, and professional learning.
7. Expand advanced learning pathways
  • Ensure reclassified and multilingual learners are prioritized for AP, Dual Enrollment, and A–G pathways.
  • Develop advanced pathways for high-potential learners.
  • Audit scheduling and placement practices to remove gatekeeping barriers.